2020 – Let’s do amazing things.

A few weeks back, on my personal facebook page, I posted the below : You wanna know why that’s funny? Cause it’s true. This new year, I have been quieter. Well, this whole holiday season, (see the last blog). But I was still here, reading, and lurking… LOL! And I saw a little bit of…

#mood

I am in a mood. Not a particularly good one either. I’m working on it, though. I realized in the past 24 hours, that I am human, and I expect others not to be. That’s a crappy revelation. I mean, you can be sitting there saying, “Duh. We know you are human. As are others.”…

First of all, Imma say it. Second of all, the customer is wrong.

Oooooh… controversial, right? Yas! I’m feeling a little sassy today! Seriously though. My ‘real’ job – is literally a Customer Experience Manager. My job, is to make sure that your experience, at my shop, is amazing. We have that crap down, too. I mean, I am super good at my job. I am great at…

Feelings aren’t Facts.

*Disclaimer – this was written almost a month ago.  I just wasn’t sure if I wanted to post it or not.  But, today – I thought someone could benefit from it.* I hope this helps someone today. Too much to get into all the details – but today – I felt unappreciated.  It’s one of…

What’s with the Bad Vibes, Brah?

******Disclaimer – this didn’t happen today.  I wrote this a few days back… Just wasn’t sure if I wanted to publish it or not – because it makes me look quite damaged.  LOL!****** So, today – I have experienced rage to the Nth degree.  And, as I drove home – with my temper flaming, I…